789tk Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how 789tk collects, uses, and protects your information.
1 Introduction and Purpose
789tk ("we", "our", "company") operates a safe and reliable online betting and casino platform for players in Bangladesh. Keeping the personal information you share with us while using our website https://789tk.lat secure is our highest priority.
This privacy policy explains what types of information we collect, why we collect it, how we use it, and what steps we take to protect your information. By using our platform, you are considered to have given your consent to the terms of this policy.
2 What Information We Collect
2.1 Registration and Identity Information
When creating an account, we collect the following information:
- Full name (real name)
- Date of birth (for age verification)
- Email address
- Mobile number
- Residential address
- National ID number (for KYC verification)
2.2 Financial Information
To process transactions, we collect:
- bKash / Nagad / Rocket account number
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction date, time, and amount
2.3 Technical Information
Information collected automatically while using the platform:
- IP address
- Browser and device type
- Operating system information
- Cookie and session data
- Time and duration of platform access
2.4 Gaming Activity Information
To ensure responsible gaming, we record:
- Gaming history and patterns
- Bet amounts and results
- Bonus usage information
- Session length and activity
3 Purpose of Information Use
789tk uses the information collected from you only for the following purposes:
- Account management: To create, verify, and maintain your account.
- Age verification: To ensure access is granted only to users aged 21 or older.
- Financial transaction processing: To process deposit and withdrawal requests.
- Customer service: To resolve your questions, complaints, and issues.
- Fraud prevention: To protect accounts and detect unlawful activity.
- Responsible gaming: To monitor gaming habits and provide support when needed.
- Legal compliance: To ensure compliance with applicable laws and regulations.
- Platform improvement: For analytical purposes to improve the user experience.
4 Information Sharing and Disclosure
4.1 Authorized Third Parties
789tk may share your information in the following limited circumstances:
- Payment processors: Relevant information is shared only with the respective provider to process bKash, Nagad, Rocket, and bank transfers.
- Game providers: Necessary technical information may be shared with providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe to ensure game services.
- Audit and compliance bodies: With independent auditors to ensure compliance.
4.2 Legal Requirements
We may be legally required to disclose information in the following cases:
- In accordance with a valid court order or summons.
- To assist with government investigations.
- In compliance with applicable laws on anti-money laundering and counter-terrorism financing.
- In emergency situations to protect the safety of platform users or the public.
5 Data Security Measures
789tk has implemented industry-standard technical and organizational measures to protect your information:
- SSL encryption: 256-bit SSL encryption is active across our entire site, providing complete protection during data transmission.
- Password hashing: Your password is never stored in plain text — advanced hashing algorithms are used.
- Two-factor authentication (2FA): Two-factor authentication is available for additional account security.
- Access control: Only authorized staff can access the necessary information.
- Regular audits: Security measures are regularly evaluated and updated.
- Data backup: Secure backups of data are stored regularly.
6 Cookie Policy
Essential Cookies
These cookies are essential for the core functionality of the platform. They are used to maintain login sessions, security tokens, and form protection. These cookies cannot be disabled.
Functional Cookies
These cookies are used to remember your preferences, such as language selection and display settings. They improve your user experience.
Analytics Cookies
Anonymous statistics are collected to understand how users are using our platform. This information helps improve the service.
Cookie Controls
You can delete cookies or stop accepting new cookies at any time through your browser settings. However, this may limit some functionality of the platform.
7 Data Retention Period
789tk retains your information for the following periods:
- Active account data: For the entire duration that the account remains active.
- Closed account data: For a minimum of five years after account closure (for legal requirements and audits).
- Financial transaction records: In accordance with applicable legal obligations.
- KYC documents: After verification is complete, in accordance with applicable regulatory guidelines.
- Gaming logs: For a limited period, for the purpose of responsible gaming monitoring.
After the retention period, data is securely deleted or anonymized.
8 Your Rights and Controls
As a user of 789tk, you have the following rights:
- Right of access: You may request a copy of your personal information stored with us at any time.
- Right to rectification: If your information is incorrect or incomplete, you can contact us to have it corrected.
- Right to erasure: In certain circumstances, you may request that your information be deleted (legal obligations apply).
- Right to restrict processing: In certain cases, you may request that the processing of your information be limited.
- Right to portability: You may request your information in a structured format.
- Right to object: You may object to certain types of processing of your information.
To exercise these rights, contact our support team at [email protected]. We will respond to your request within 30 business days.
9 Protection of Minors
789tk provides services only to individuals aged 21 or older. We do not intentionally collect any personal information from anyone under the age of 21.
If we become aware that a minor has created an account on our platform, we will immediately close that account and securely delete all related information. Age verification is an essential part of our registration process.
10 Policy Changes and Updates
789tk may update this privacy policy from time to time. If there are any significant changes, we will notify you in the following ways:
- Through a visible notice on the platform.
- By sending a notification to your registered email address.
- By updating the "Last Updated" date at the top of this page.
Continued use of the platform after changes are made will be taken as your consent to the new policy. We therefore recommend that you review this page regularly.
11 International Transfer of Information
In some circumstances your information may be transferred outside Bangladesh, such as to the servers of our game providers or technology partners. In such cases:
- We ensure that your information receives the same standard of protection.
- Appropriate data protection clauses are included in transfer-related agreements.
- Game providers comply with international security standards.
12 Contact Us
Privacy Inquiries
If you have any questions, concerns, or requests regarding this privacy policy, please contact us: